Our solutions for city governments

Our Products

Service that helps track a city’s key development indicators in addition to how well state and government programs are being executed

Portal for processing citizens' appeals, integrated with social networks, including functionality for the front office, contact center, mobile application, knowledge base and analytics module

Platform that collects proposals from citizens to develop and improve their city. This project is an opportunity for every resident to contribute to the development of the city, influence decision-making in real time, and determine the most relevant and significant project proposals

A platform that automates how utilities provide services in a single portal. These services include issuing technical conditions, signing contracts and consultations. In order to save peoples' time, composite services are also configured through the platform

Big Data platform

The system collects a lot of data about a variety of factors in a city, including:

Crime incidence

Traffic accidents
Economic indicators

Ecology and air pollution levels

City beautification

Reported problems from city residents

Occupancy rates in schools and preschools, etc.
Open City Project

The system collects a lot of data about a variety of factors in a city, including:

Portal for processing citizens’ petitions, integrated with social media, includes front office functionality, a contact center, mobile application, knowledge base and an analytics module

Open City Project
Improved communication between the
People and the city government

Increasing the interactivity of city
services

Identifying problems in the city

Crowdsourcing problem identification
Objectives:
Functions:
Creating a convenient way for residents to contact the city government (portal/site, front-office, mobile app, call-center, social media)

Automating petition processing

Creating mechanisms to automatically analyze petition statistics in different areas

Providing suggestions to improve project implementation

Voting and discussing new projects

Submit appeals, complaints and
suggestions
How it works
Participatory Budgeting

Developing and improving cities with proposals from city residents

Involving residents in the budget management process for city development

Increase the happiness of city residents by involving them in the city’s improvement

An effective way to prioritize tasks that improve the city

Identifying issues that plague the city

The process
1
Share an idea
2
Collect ideas
3
Select a location on the map
4
Interested residents vote on projects
5
Votes tallied automatically
6
Project progress monitoring
Project results
1
High Quality
We are a leading firm in providing quality to our customers. Each member of our team has at least five years of legal experience. We really love what we do
2
Good Support
Our managers are always ready to answer your questions. You can call us during the weekends and at night. You can also visit our office for a personal consultation
3
Individual Approach
Our company works according to the principle of individual approach to every client. This method allows us to achieve success in problems of all levels
Utility services portal
(garbage disposal, electricity, water, gas, etc.)

A project focused on streamlining how people interact with the city’s utilities

The project will increase the transparency of public utilities and cut red tape
How it works

User desktop

Step 1:
register on the portal
Step 2:
select a service
Step 3:
fill out request and attach documents
Step 4:
send a request and wait for service

Service Provider desktop

Step 1:
receive appeal
Step 2:
create and assign tasks
Step 3:
execute request and report completion
Step 4:

invoicing

Implemented the project in Kazakhstan’s largest cities

Results:

- 15 service providers connected

- 185 services available

- Over 400 000 services already provided.

- Thousands of happy customers


Services rendered:

- Contracts executed

- Technical specifications issued

- Technical conditions coordinated

- Objects reviewed

- Oral and written consultations etc.

Samgau
info@samgau.us

500 Delaware Ave, STE1 #1960, Wilmington, DE 19899

12/1 Konaev str., 7th floor, Astana, Kazakhstan